Question 1

How do I get an installation quote?

Accepted Answer

Simply send us your kitchen plan. We're happy to provide you with a quote.

Question 2

How do I reserve an installation date?

Accepted Answer

We require a 50% deposit to secure the date.

Question 3

How do I prepare the plumbing for the installation.

Accepted Answer

Plumbing:

Have your plumber prepare the water and drainage pipes like this (applicable for both wall and floor run):

This preparation will result in a nicer cut-out inside the sink cabinet comparing to not-preparing it.

Question 4

Do I have to be present during the installation?

Accepted Answer

No, you don't have to. However, we need your presence during the first hour of the installation to go through all the measurements, confirm that the plan we received is the correct and final plan, and pinpoint solutions should any issues arise before the work starts.

Question 5

Do you protect the floor during the installation?

Accepted Answer

Yes, we do. We carry flooring protective blankets.

Question 6

How do you make the fillers?

Accepted Answer

A filler is a piece of finished wood used to "fill" openings or gaps between cabinets, or a cabinet and any obstruction. There are two types of filler: flush cabinet and flush doors.

Our default filler is “flush cabinet”.

“Flush door” fillers give a custom look and requires more materials to make.

Question 7

How do you control sawdust?

Accepted Answer

We use a top-of-the-line Festool HEPA dust extractor that can trap 99.5% of tiny dust particles from recirculating back into the air. All our saws are hooked up with this extractor, leaving the job site (your living space) dust-free.

All of our saws are hooked up with the dust extractor when cutting inside. This helps keeping our work area clean.

The dust from sawing operations is trapped inside the HEPA filtering system resulting in a clean returned air.

Question 8

Do you dispose of the packaging boxes?

Accepted Answer

No, we don’t dispose of the packaging boxes. We will place them at a designated location on your property or sidewalk at your approval.

Question 9

How do you install IKEA crown moulding (decor strips)?

Accepted Answer

There are currently 4 IKEA door styles that feature Crown Moulding (decor strips with crown details):

BODBYN
STENSUND
ENKÖPING
VEDHAMN

There are many ways to install them. This is how we install them

The mouldings are installed with 1/8” to 1/4”  reveal from the side panels and flush with the doors creating consistent shadow lines all around. The outer joint is lined up with the outer edge of the panel creating a continuous edge line.

The 22.5º corner joints are matched with the door gaps.

If your corner cabinet ends with an end panel. We finish Crown Moulding by following the thickness of the end panel, then return it to the wall.

To finish the crown to the ceiling, we install the crown moulding first, then scribe the fillers to the ceiling.

All joints are sealed with the same colour pigment.

Question 10

Do you make the cut-out for the kitchen island's electrical outlet(s)?

Accepted Answer

No, we don’t make the cut-outs for electrical outlets on the exterior of the cabinets. We only make it in the interior. Your electrician will determine where and how to place the outlet on the exterior.

Question 11

Can you validate the IKEA kitchen plan for me?

Accepted Answer

Yes. Every quotation includes a list of required panels, sizes, and quantities. You can use this list to reconcile with what you've already purchased.

Question 12

What is your arrival time?

Accepted Answer

We arrive between 8:30 AM and 10:00 AM.

Question 13

Do I need to have all the materials before you arrive?

Accepted Answer

Yes. The customer is responsible for ensuring that all necessary materials are on-site before our arrival.

Question 14

If I don’t have enough materials that you have to go back, is there a fee?

Accepted Answer

Yes. Our go-back fee is $250 +tx plus the work to be completed.

KITCHEN, CLOSET, REFACING

DESIGN - BUILD - INSTALLATION